Refund policy | Car Analytics®

Car Analytics® 30-Days Money Back Guarantee

No purchase is final until you are completely satisfied. We are so sure that you’ll be happy with your purchase, and that’s why we offer a “30-Day Money-Back Guarantee” to ensure customer satisfaction for our products.

We issue 60,000 to 70,000 FREE REPORTS on a monthly basis in the used car community, helping out our valuable customers. We ensure you will be fully satisfied with your Car Analytics® vehicle history check.

**Please include snapshots of your issues before applying for refund issue

We exclude our refund option for events: -

-When a report is generated and you can view it on the screen.

- If in any case, one of our premium checks (outstanding finance, write off, police stolen)

  • Generates NO result, we will refund 100% of the purchase price.
  • Generates PARTIAL result, where mileage and valuation reports are missing, we will refund 50% of the purchase price.

-Where refund claims are done for “free reports”, wherein we only provide an excerpt of the full vehicle check.

-Where refund claims are based on the demand to know “previous owner identity”, as per DVLA norms, we are not authorised to reveal owner information. Please contact DVLA directly to enquire about such requests.

Refund will be initiated within 24-48 hours following the time of request issued

No hassles, no delays, and no questions asked!

30 Days to Earn Your Trust: Guaranteed

Our office hours: 09:00 – 17:00

Free Car Check on Car Analytics® website – Terms of Use:

The information provided by Car Analytics® on full vehicle check report is for informational purpose only. All information on this site is provided in good faith, however we make no representation or warranty of any kind, express or implied, regarding the accuracy, adequacy, validity, reliability, availability or completeness of any information on the site.

Under no circumstances shall we have any liability to you for any loss or damage of any kind incurred as a result of the use of the site or reliance on any information provided on the site. Your use of the site and your reliance on any information on the site is solely at your own risk.

However, if you have a query relating to your car check, we will be happy to investigate for you, please contact us through the help page for any queries.

Please contact our support team on [email protected].